Wireless Management Services
Our wireless management services provide advantages that are unavailable through carriers.
Are you spending too much time:
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Deciphering your cell phone bill?
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On hold with your cell phone provider?
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Waiting for your provider to respond to your requests?
Administrative services
Customer service is the cornerstone of our wireless management program. When you call us, you’ll talk to a live person in the United States right away. We don’t have “hold times” like the carriers. Our customer service representatives can answer questions about phones, rate plans, service coverage and much more.
Standard monthly allocation reports
Our reports provide you with insight into your monthly usage, including trends and cost analysis. Our cost allocation analysis allows our expert consultants to accurately assign cost to the appropriate departments within your company. This analysis also allows us to uncover inefficiencies– such as over-charges or discounts that are incorrectly applied to your bills.
Custom monthly allocation reports
Contact us to gain new insights into your cell phone spending.
Help desk
You’ll have 24/7/365 access to help resolve service issues, manage all move, add, change, and disconnect requests, and support for your hosted exchange services.
Inventory management
Your new phones and accessories will be on their way to you in less than 24 hours. Our super-fast turnaround times mean you get your new or replacement equipment with minimal downtime.
Monthly Maintenance
As part of your monthly maintenance service, we handle all of the day-to-day aspects of account administration.
Order Assistance
When you need to order new service plans or equipment, our expert staff will help you every step of the way.
Contact Us Today!
The RPA Group
1-866-433-6687